The Woodshed Firewood Deliveries

Driveway policy

We will always try to deliver your goods where you would like them however there are some occasions when we are unable to. This might be due to the steepness of a drive, overhead power lines, poor access, or one of many other reasons. On these occasions, we will drop it as close to the specified delivery area as possible. Our drivers are instructed not to risk a delivery that could result in any form of damage or one of our trucks getting stuck.

We aim to deliver your wood within three business days of us receiving a paid order however this isn't always possible in really busy times. You can have your order delivered at a later date (within reason) if you have a day that is better suited for you. We are unable to give specific times for deliveries as there are too many variables involved. Unexpected delays, unfortunately, do occur on some occasions. Trying to stick to a set time schedule reduces the number of deliveries we can get done in a day causing longer wait times for deliveries.

Firewood

Orders of 3 cubic meters or more qualify for free local delivery, our free delivery area is approximately a 25KM radius from our store, our website will calculate any freight costs for your order automatically at the checkout.

For all orders less than 3m³ a small delivery fee will apply based on your location.

Coal and Kindling

A maximum of 3 bags of coal or kindling can be delivered along with firewood. These will be delivered to where the truck is on the property. Due to manual handling restrictions, we are unable to move them around the property for you.

Landscaping

There is a delivery fee for all landscaping products, this is charged at a flat rate per delivery based on your location. For most landscaping products we can deliver up to 6m³ per delivery, however, due to weight restrictions some products such as topsoil we can only carry a maximum of 2m³within a single load.

Courtesy trailers available

Want to take it home yourself? Feel free to use one of our courtesy trailers to get the product home. There are 4 trailers in total, two capable of holding 2m³ and two capable of holding 3m³

Terms of hire:

All trailers must be signed out - by doing so you are agreeing to the following terms
Trailers are to be returned within 2 hours of leaving and by the close of trade for that day (Mon-Fri 5:30 Sat 2:00)
Trailers are to be returned in the same state as they were taken out
If the D shackle provided doesn’t fit your vehicle then you must provide your own
Trailers are only to be used to transport goods bought from us and nothing else
Trailers can’t be taken out within the last hour of trade for the day